Privacy Policy | GlowGirl

Effective Date: April 6th, 2025
Last Updated: April 6th, 2025

GlowGirl Inc. ("GlowGirl", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you use our web-based platform, mobile application, and any related services or content (collectively, the "Platform").

Please read this Privacy Policy carefully to understand how we handle your personal information. By using the Platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

Account Information: When you create an account, we collect personal details such as your name, email address, phone number, and billing information.
Booking Information: When you make a booking, we collect details about the services you request, the Partner Salon you choose, the time and date of your appointment, and any special requests.
Subscription Information: We collect information related to your subscription plan, payment methods, and billing history.

1.2 Automatically Collected Information

Device Information: Type of device, operating system, browser type, and other technical details about the device you use to access the Platform.
Usage Information: Information about how you interact with the Platform, including pages visited, links clicked, and time spent using the Platform.
Location Information: If you have enabled location services, we may collect your location data to provide better service for local Partner Salons.

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account and subscription.
To facilitate booking appointments and processing payments.
To communicate with you regarding your account, bookings, and updates to the Platform.
To personalize your experience on the Platform, including suggesting salons or services based on your preferences.
To send you marketing communications, newsletters, and promotions (you can opt out of these at any time).
To improve the Platform's functionality, user experience, and performance.
To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We may share your information in the following situations:

3.1 With Partner Salons

We share necessary booking and service-related information with Partner Salons so they can fulfill your appointment. This includes your name, contact details, and appointment details.

3.2 With Service Providers

We may share your information with third-party service providers who help us operate the Platform, such as payment processors, email service providers, and hosting companies. These service providers are only permitted to use your information to perform services on our behalf and are required to protect your data in accordance with applicable laws.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, and we will notify you if any changes to this Privacy Policy occur.

3.4 Legal Compliance

We may disclose your information if required by law or to respond to legal processes, such as a subpoena or government request, or to protect our legal rights, privacy, safety, or property.

4. Your Data Rights and Choices

4.1 Access and Correction

You may access, update, or correct your personal information by logging into your account or contacting us at team@glowgirlnyc.com.

4.2 Data Deletion

You have the right to request the deletion of your personal data. Please note that we may retain certain information as required by law or for legitimate business purposes.

4.3 Opting Out of Marketing Communications

You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly at team@glowgirlnyc.com.

4.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data and improve the Platform's functionality. You can manage cookie preferences through your browser settings.

5. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no security measure is completely foolproof, and we cannot guarantee the absolute security of your data.

6. Third-Party Links

The Platform may contain links to third-party websites or services that are not operated by GlowGirl. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party services you use.

7. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected personal information from a child, please contact us at team@glowgirlnyc.com so that we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes via email or through the Platform. Your continued use of the Platform after the update constitutes your acceptance of the new terms.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

GlowGirl Inc.

Email: team@glowgirlnyc.com